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customer experience, experience economy, engagement

Intelligent Enterprises Make The Experience Economy Click With Consumers

21-May-2019 | Rudeon Snell

Consumer buying decisions are greatly influenced by the quality of the experience they receive from the brand, not just by the brand’s product or service.

innovation, strategy, enterprise architecture, SAPPHIRE NOW

Connected, Disruptive, And Socially Responsible: The Promises Of Intelligent Technology

1-May-2019 | Oliver Huschke

Companies are applying intelligence to improve decision-making and business performance, make sense out of data, and uncover hidden opportunities and risks.

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Digitalist Flash Briefing: Biased Artificial Intelligence: Can You Fight It?

25-Mar-2019 | Bonnie D. Graham

The entire premise of AI is to make our world and our lives better. We cannot allow it to bring (or harden) our prejudices and biases to our future.

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