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Man works from home, checking his mobile device

How To Successfully Enable “Work From Home” In Retail And Consumer Businesses

25-Mar-2020 | Matt Laukaitis

COVID-19 has moved many workplaces into employees' homes, even in retail. Here's how to make the best of the situation.

Shopping Mall in China

Make It Local: The Must-Have Consumer Experience In Retail Stores

23-Mar-2020 | Robin Barrett Wilson

Physical stores are indeed an integral part of the retail shopping experience, but not for the reasons that industry traditionalists say.

a set of diamond wedding rings

How Focusing On Customer Experience Transforms Jewelry Business

18-Mar-2020 | Melissa Burns

The jewelry business is abandoning its conservative origins to adopt the customer experience that today's buyers expect.

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