Public Sector

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Predictive analytics, machine learning, governments, customer service, customer experience, citizen services

Improving Customer Empathy With Machine Learning

13-Jun-2018 | Ryan van Leent

Austrailia tax office uses machine learning to better understand each taxpayer's circumstances and provide personalized solutions that increase revenue.

Solving Wicked Problems With Predictive Analytics

7-Jun-2018 | Ryan van Leent

Here's how the state of Indiana used predictive analytics to better understand and find solutions to complex societal problems from infant mortality to opiod addiction.

Predictive analytics, machine learning, real-time computing, governments, social issues, poverty

Emerging Technologies Enabling Data-Driven Policy And Practice

31-May-2018 | Ryan van Leent

Predictive analytics, machine learning, and real-time computing technologies offer unprecedented opportunities for data-driven policy and program insights to deliver better outcomes on poverty, drug addiction, and other social problems.

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