Chemicals


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woman jumps off a platform while strapped on a bungee cord

Infinite Skills Create Miracles

11-Sep-2019 | Pedro Ahlers

Three things that are preventing chemical companies from coming up with the miracles they want to see.

Workers and businessman in a chemicals plant

OMG! Another Customer-Centricity Project?!

7-Aug-2019 | Pedro Ahlers

Customer relationships in the chemical industry are built on personal interactions, so it's not surprising CRM has faced an uphill battle in sales departments.

Scientists using tablet computer in lab

Experience Management In The Chemical Industry

8-Jul-2019 | Pedro Ahlers

To maximize experience management, chemical companies need to learn how to use the insights generated in the customer journey and those in internal processes.

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