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scientist examines molecular structure of new experimental medicine

Experience Economy: Revolutionizing Industries With O's And X's

3-Jul-2019 | Farjeel Javed

Experience (X) and operational (O) data is the backbone of the experience economy.

Three business people discuss graphs on screen in meeting room

Next Practices For The Intelligent Enterprise Bank

12-Jun-2019 | Karen McDermott

Here are some “next practices,” capabilities, and outcomes to help banks align and prioritize their data analytics journeys.

RPA, robotic process automation, automation, AI, intelligent technology, customer service

Intelligent RPA: How Software Robots “Augment Humans” In Services (Part 3)

10-Jun-2019 | Pierre Col

Robotic process automation provides better, more efficient customer service while giving employees opportunities for higher-level job duties.

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