Human Machine Interaction

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Artificial Intelligence And Machine Learning Don’t Have To Be Creepy

19-Oct-2017 | Tim Clark

AI and machine learning don’t have to be creepy. What businesses do with their data, and how mutual value and trust are created with customers, are what matter.

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Digitalist Flash Briefing: Answers To Two Burning Questions About Conversational AI

18-Oct-2017 | Bonnie D. Graham

Look at a current hot topic – conversational AI and digital assistants for your business – from the perspective of another hot innovation from back in the day.

chatbot, natural language processing, NLP, AI, customer service

Making Business With A Chatbot

17-Oct-2017 | Drew Bates

Keep these 8 things in mind to build a conversational business UI that draws users closer to your business, rather than frustrating them.

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