4 Expert Insights On Managing Your Top-Tier Talent

Anastasia Dyakovskaya

cq5dam.web.231.231.desktopWhen it comes to company culture, there are a few things we need to prioritize. Engagement, for one; leadership, development, and – this one’s big – retention. Effectively managing your top talent should be at the very top of your to-do list in order to successfully prepare your organization for the future.

The question is, how do you strengthen employee engagement? A recent installment of SAP’s Transforming Your Business: Coffee Break with Game-Changers featured principal and partner at Deloitte Manufacturing Practice Ben Dollar, and Arun Srinivasan, president of product marketing and strategy for field glass at SAP, discussing what it takes to cultivate the kind of work environment that breeds commitment, satisfaction, and high performance. Here’s some of what they had to say:

On creating a positive culture

“Companies that are able to engage employees and get people bought into “the way we do things around here” are the most effective,” remarks Dollar. “Companies that are trying to create a performance culture and an engaging culture, a place where people are excited to work… and [that] are able to translate this into increased productivity – that’s a huge advantage for anyone.”

“The best way for companies to try to create that supply of talent out there is to really demonstrate what makes their company exciting and what makes the value of their company a place you’d really want to work.”
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On unprecedented transparency 

Dollar continues: “The ability of employees to talk openly and publish the culture of the company that they work in and the way that they do things there has really created a fascinating level of engagement between employees and organizations…

“We have all sorts of ways that company culture becomes more public than it ever has been before, which creates an environment where employees are able to know more about companies and shape the culture of the companies that they’re engaging with.”

On leadership and learning

“Culture relates back to the core values of the organization,” says Srinivasan, “so how the leadership – the way it’s team members act and behave on a day-to-day basis – that’s what really builds the culture. Then as the organization grows in a structured way, you need to share that with the organization and enforce those messages.” And when it comes to fostering learning, “absolutely the organization has to make sure that they create the right environment.”

Dollar’s take? “To make learning experiences available to employees in a way that engages them while making sure that those experiences are aligned with the business objectives that a company is trying to achieve is the challenge, and getting that right is extremely powerful.”

On the power of analytics

“Most companies have a long way to go with analytics before they’re really able to capitalize on the value they could have,” Dollar notes. “The capability around analytics has not actually improved all that much…[but] there’s an opportunity to use analytics to identify characteristics of people who are likely to be very engaged by and very successful in an organization.

“Being able to use analytics to identify the less obvious sources of talent in a way that creates a lot of engagement, I think, is a really exciting opportunity for the future.”

Now that’s some food for thought. Interested in hearing the rest of the episode, along with Dollar an Srinivasan’s predictions for the future of talent management? Tune in to “Managing Your Talent Ecosystem Best Practices” here.