Rethink, Reimagine, And Reset: The Mindset – And Skill Set – For The Digital Age

Paul Kurchina

For years, I have seen how the variety, volume, and velocity of change and innovation have impacted businesses all over the world. Organizations are responding to such disruption by rethinking, reimagining, and resetting their business models, organizational structures, business processes, and products and services. These shifts – no matter how small – are influencing how people live, work, and relate to one another.

In this digital era, employees and leaders who are deeply empathetic, collaborative, agile, and accepting of risk, failure, and ambiguity are in high demand. These talented people are fit, fast, and focused. When they combine their strong cognitive health with an insatiable curiosity for learning, they embrace change and new ways of working, while building trusted connections with their colleagues. But more important, they are humans just like you and me.

Everyone has the power to be such a digital business superhero. It’s just a matter of knowing how to tap into that part of ourselves that allows us to rethink, reimagine, and reset in ways that will help our businesses succeed in the digital economy. Here are a few essential truths about the future of work that can help you get started.

1. Today’s digital world is the new normal

New technologies bring the promise of higher productivity, increased efficiency and effectiveness, consistent quality, and improved safety and convenience. However, this is only a part of the larger digital transformation picture. Organizations still need an agile, skilled, and creative workforce that can leverage these innovations to innovate continuously, communicate effectively, think critically, work collaboratively, and interact empathetically with others.

How can you upskill your workforce to take on the challenge of the digital age? Discover how this new digital normal is impacting the future of work.

2. Mindset matters just as much as technology in the digital age

When individuals and teams operate with an inward mindset, they invite resistance that undermines collaboration and creativity, ultimately dooming projects. We’ve all seen this at one time or another. Yet, as soon as people demonstrate empathetic concern and operate with an outward mindset, such friction is defused and resistance gives way to collaboration that enables project success.

According to research conducted by McKinsey and Company, organizations that identify and address pervasive mindsets are four times more likely to succeed in organizational change efforts than companies that overlook this stage. Consider the practical power of outward mindset approaches and the correlation of outward mindset efforts to enhanced collaboration, innovation, productivity, and organizational change success.

3. Emotional intelligence is a critical power skill

For years, organizations thought that bright, intelligent people were the secret to superior performance. However, recent research has concluded that high IQs or stellar grade point averages do not always translate into equally exemplary job performance. Instead, the ability to recognize, understand, use, and manage emotions in yourself and others is emerging as an accurate predictor of high performance.

Here’s the good news: We all have the capacity to learn and develop this emotional intelligence.

Review the four emotional intelligence skills critical for superior employee and customer relations. Understand the lifestyle habits that can sabotage emotional intelligence and offer practical advice for continually growing and improving this power skill.

4. Mindfulness promotes a high-performance business culture

More and more of the leading executives are creating high-performing cultures by raising their leaders’ and workforce’s awareness of mindfulness. This approach is not just a way to keep stress under control and improve attention, but also empowers people to readily see patterns and connections and make better decisions.

Find out how you can use mindfulness training to unleash leadership potential in your employees and prepare your next generation of millennial leadership.

5. Digital fluency depends on digital IQ

The magnitude of training and re-skilling is enormous for workers who are not digital natives. The shortage of digital skills in the current marketplace is unprecedented. In fact, 50% of employees believe they have the skills they need to be successful, and only 34% believe their company can provide adequate training. However, no matter the generation, all employees need to learn skills such as building a personal online brand, virtual facilitation, social media outreach, content curation, and online etiquette.

How is your business addressing the shortage of digital skills while building digital fluency? Determine which digital skills are most relevant to today’s business landscape and how to further your organization’s digital fluency.

6. Innovation, creativity, and design thinking lead to long-term success

Innovation is about finding the right problem to solve. But to succeed in today’s digital economy, companies need disruptive innovation.

How? Through design thinking.

Dive into the processes, skill sets, and mindsets that will revolutionize your business culture. Learn about the value of design thinking when implementing an effective framework for you as an individual and within your organization.

7. It is important to future-proof your career now for tomorrow’s workplace

Up to 47% of jobs are highly susceptible to computer replacement within the next decade, according to one landmark study. What can you do to prepare their careers for tomorrow?

There’s no better time than now to future-proof our careers. Reflect on the trends affecting the future of work and identify the best practices that successful people use to stay current.

Get the practical tips and resources you need to prepare for tomorrow

Future success requires curiosity, continuous learning, and personal growth. In other words, people who regularly monitor their career – present and future – will be rewarded as they search for skills and roles that are worth investing and avoid those that are fruitless.

This is the primary reason why Americas’ SAP Users’ Group (ASUG) decided to dedicate a full day at the ASUG Annual Conference to introduce a framework that will allow you, your team, and your leaders to explore how your beliefs, personal wellness, and human skills play a critical role in digital transformation. Throughout this event, we will explore these essential truths about the future of work and connect with other attendees and build personal learning networks and mentor/mentee relationships that can further your career and personal dreams.

As Oliver Wendell Holmes so perfectly said, “A mind that is stretched by a new experience can never go back to its old dimensions.”

Stretch your mind, and you will stretch your career.

Arrive at SAPPHIRE NOW and ASUG Annual Conference on May 15, 2017, in Orlando, Florida, to join the discussion. Register today for the special full-day ASUG pre-conference event. 

Image credit: © Rawpixelimages |

Paul Kurchina

About Paul Kurchina

Paul Kurchina is a community builder and evangelist with the Americas’ SAP Users Group (ASUG), responsible for developing a change management program for ASUG members.