Reimagine Healthcare Professions With Digital Transformation

Martin Kopp

Most healthcare professionals enter the field to help other people, so keeping care patient-centered is a top concern for many doctors, nurses, and therapists today.

Yet for many doctors, focusing on patient care can be difficult. Doctors find themselves buried in paperwork, data tracking, and research. Nurses are often busy with routine paperwork and record-keeping rather than patient care. The necessity of regulatory- and insurance-based care has hurt healthcare. It has decreased the amount of time healthcare professionals may spend with patients.

Revolutionized patient perspective

The digital health revolution is already changing preventative care. Patients now have unprecedented access to health information online. Many people keep track of their own digital health, and patients often research their own care options. This has led to more educated and informed patients who expect higher levels of patient-centered care from their doctors.

Today the doctor-patient relationship is increasingly built around digital interactivity. Automated access to records has changed patients’ relationship with doctors. Appointments are more streamlined, and because patients feel more informed they often have more productive conversations with their doctors. All this improves the patient experience.

The change in patient perspective also changes how medicine works. It requires doctors to provide better patient relationship experiences. The use of digital information makes patients more comfortable with doctors. As a result, they are more likely to seek necessary care and treatments.

Informatics free time for patient-centered care

Clinical and nursing informatics have also had positive effects. They have allowed healthcare providers to structure their jobs to provide more patient-centered care. Digital healthcare systems improve several aspects of clinical treatment. For example, doctors can spend more time working with patients to obtain more accurate and efficient diagnoses. Digital and transferable data allows doctors to review critical patient information to improve treatment and care and to provide better preventative treatment and earlier diagnosis results.

Additionally, digital analytics allow doctors to see trends in medical treatment. For example, one Danish healthcare company used digital analysis to examine patients’ records and were able to identify a population that was not receiving mammograms and proper preventative treatment. The company was then able to offer better preventative care for that group.

Digital healthcare can transform a clinical or private practice by providing doctors with a clearer picture of risks. This enables them to offer more effective treatments as well as better preventative care to serve the needs of each individual patient.

Not just for doctors

Digital healthcare transformation is not just applicable to doctors and patient analysis. Digital records and transcripts let nurses and specialists track the care given to patients so they can spend less time on routine paperwork tasks and more on actual hands-on care.

This also improves patient safety. Routine care times and specific details become visible and easy to access as each task becomes clear and managed. Nurses can ensure that regular care aspects are being taken care of and recorded. This allows for a higher level of care with less time spent on paperwork or tracking. Patients benefit from the improved interface, and nurses gain greater knowledge and can spend more time caring for patients.

Digital information access also saves money for clinics, offices, and hospitals. Clear, single-point data entry is less prone to errors, which improves treatment accuracy and reduces malpractice issues. This system also increases efficiency as practitioners share information. All this produces better overall patient outcomes.

To learn more about digital transformation in healthcare.


Martin Kopp

About Martin Kopp

Martin Kopp is the global general manager for Healthcare at SAP. He is responsible for setting the strategy and articulating the vision and direction of SAP's healthcare-provider industry solutions, influencing product development, and fostering executive level relationships key customers, IT influencers, partners, analysts, and media.