How Government And Business Reduce The Digital Skills Gap

Susan Walker

The knowledge gap between skilled labor and jobs available has always been a challenge, but the digital era is intensifying the mismatch between current workforce knowledge and the skillset required to meet the growing demands of the digital economy.

The most in-demand jobs today didn’t exist 10 or even five years ago, and the expanding Internet of Things multiplies the need for highly skilled workers. At the same time, 30%–40% of the global workforce is under-utilized, according to The Economist Corporate Network report, Shaping the Future of Work: Technology’s Role in Employment.

Government and business take action

Government and business leaders tackled the digital economy skills gap issue at the recent World Government Summit. Business leaders called on governments to help bring the workforce into the new digital age, and suggested that governments use the vast amount of big data they have to find new ways to address unemployment and the knowledge gap.

Businesses are also taking matters into their own hands. For example, Accenture Federal Services is expanding its Technology and Innovation Center in San Antonio, Texas, adding 300 new jobs by the end of 2016. This expansion will bring the total number of Accenture Federal Services employees in San Antonio to 1,400 by the end of the year. The center expansion will serve as a full-service innovation and delivery hub for SAP HANA to benefit businesses as they move into a digital mindset.

Nonprofit partnerships

Accenture and other companies are also partnering with nonprofit agencies, high schools, and other educational institutes to provide mentoring workshops, internships, and college-preparatory curriculum guidance to strengthen the future digital workforce.

Governments, businesses, and educational institutes must work together to meet the ongoing challenge of matching skillsets with technology positions to create a new breed of worker in the strengthening digital economy.

For more detailed information about the skills gap and growing digital business needs, download the SAP eBook, The Digital Economy: Reinventing the Business World

For an in-depth look at the factors driving digital disruption, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

Take a closer look at one industry in the midst of digital transformation. Download the SAP eBook, Connected Care: The Digital Pulse of Global Healthcare.


Susan Walker

About Susan Walker

Susan Walker leads SAP’s Global Strategic Technology and Global Strategic Services Partner Marketing organization. She is responsible for SAP’s alliance marketing vision, strategy and execution across the company, with a strong focus on leveraging and extending leading-edge innovation to enable customers to transform their businesses.