For the past seven years, Deloitte’s global chief procurement officer (CPO) survey has provided a global benchmark of the sentiment of procurement leaders and an insight into the key themes and challenges facing procurement, including market dynamics, value and collaboration, talent and leadership, and digital procurement. Over 500 procurement leaders from 39 countries representing organizations with a combined annual turnover of US$5.5 trillion took part in our survey.
A clear shift in procurement focus towards innovation and value requires an acceleration in the pace of change especially in leadership, talent, and innovation.
Procurement has continued to successfully deliver short-term savings and manage risk to support growth during a period of uncertainty. As the economy improves, procurement has a pivotal role to play in increasing supply chain transparency, accessing supplier innovation, and delivering enterprise-wide cost reduction. Exceptional procurement, supplier, business, and digital leadership will differentiate those organizations that will make an impact that matters.
- Cost reduction (78 percent), new products/market development (58 percent), and managing risks (54 percent) remain the top business strategies for procurement leaders.
- Sixty-one percent of procurement leaders delivered better year-on-year savings performance than last year.
- Supply chain transparency is poor, with 65 percent of procurement leaders having limited or no visibility beyond their tier 1 suppliers. Seventy-three percent of procurement leaders believe they have the support of their organization’s leadership.
- Fifty-one percent of procurement leaders believe their current teams do not have sufficient levels of skills and capabilities to deliver on their procurement strategy.
- The most common leadership traits in procurement are acting as a role model, collaborating internally and externally to deliver value and delivering results. Conversely, strategic leadership traits such as positive disruption, leading digital transformation and innovation are not widely evident.
- Thirty-three percent of procurement leaders believe that their digital procurement strategy will enable them to deliver on their organizational objectives and value.
- The extent to which modern technologies are used in procurement is low, with only one-third of procurement leaders using technologies such as predictive analytics and collaboration networks.
- High-performing procurement leaders outperformed others in executive advocacy, leadership, strategic decision making, talent capability, digital procurement, supply chain transparency, and balanced scorecard capabilities.
Action starts here: Leading in innovation and making an impact
One of the most significant opportunities for procurement leaders is to improve business, procurement, digital, and supplier leadership. High-performing organizations are delivering superior results and are excelling through:
- Leadership with the business, enhancing executive advocacy, and business partnering
- Leadership in procurement, driving changes in talent, operational models, and digital capabilities
- Leadership with suppliers, through greater collaboration and supply chain cost and risk transparency
- Recognizing that focused and deliberate action is critical for procurement to be successful, this year’s report outlines a “to-do” list linked to high performance to help accelerate existing and new procurement ideas, plans, and results.
For further insights from the Global CPO survey, watch this Webinar replay.