About the author:

Ben Dollar is a principal in the Human Capital practice of Deloitte Consulting LLP. He focuses on organization design, talent management, and process improvement in manufacturing companies. Ben has helped some of Deloitte's largest defense, automotive, and industrial products manufacturing clients achieve tangible benefits through organization design, process adoption, and human capital management. He holds a BA from Vassar College and an MA from University of Texas at Austin. Ben’s publications include: Revitalizing the STEM Talent Pipeline Through Advanced Analytics; Celebrating success, achievement and potential of women in manufacturing: A leadership view of overcoming the talent crisis and filling the skills gap; Driving Cultural Change and Adoption During Teamcenter Implementations; Changing the Hearts and Minds of Engineers; Attracting, Developing and Retaining STEM Talent through Advanced Analytics; and Talent Management for the Global Manufacturing Industry.

Anne Dacy is a Partner with IBM in the SuccessFactors Center of Excellence leading go to market activities for IBM’s Distribution Sector. Prior to being named partner, Anne led the HCM Line of Business for the North American Transformation Center of Excellence. Her IBM career began as a program manager and project manager for SAP Human Capital Management implementations and transformation initiatives. Anne has a deep background in global ERP Software Implementations, Program Management, Project Management, Practice Management, and Product Management, with a strong emphasis on Human Resources global deployments along with SAP and SuccessFactors software. In addition she has focused on the process and change management implications of technology implementations.

Daisy Hernandez is VP of Product Management for SAP Jam, SAP’s social collaboration cloud product, bringing together people, process, data and content to drive business results. She is responsible for driving the product vision and strategy and leading a team who creates solutions to solve business challenges through building meaningful interactions between employees, customers and partners. Since launch in October 2012, SAP Jam has amassed 17.5M subscribers and garnered leader rankings with analysts. Prior to SAP, Daisy held several leadership roles in business operations, engineering program management and software development at high tech and telecommunications companies such as Oracle, BEA, Plumtree, Syndeo, Exicte@Home and Pacific Bell. Daisy graduated from the University of California Berkeley with a BS in Chemical Engineering.

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