About the author:

ric Lesser is the Research Director and North American Leader for the IBM Institute for Business Value (IBV), leading a global team driving IBM’s research and thought leadership across a range of industry and cross-industry topics. His most recent research has focused on the impact of analytics, workforce and human capital issues, social business and enterprise mobility. Previously, Eric led IBM’s Global Business Services research and thought leadership, where he focused on workforce and talent management, collaboration and social networking, workforce analytics and the changing role of the HR organization. Eric is one of the authors of Calculating Success: How the New Workplace Analytics Will Revitalize Your Organization (Harvard Business Review Press, 2012) and is an Associate Editor for the Workforce Solutions Review. He received his MBA from Emory University, where he was a Robert W. Woodruff Fellow, and graduated summa cum laude from Brandeis University with a BA in Economics.

Nathan Sloan is a principal in Deloitte Consulting LLP's Human Capital practice based out of Charlotte, NC. He has over fifteen years of consulting experience working with companies to determine the organizational and talent priorities required to implement their business strategies. Nathan services clients across all industries, and is also the Human Capital leader for the firm’s Retail & Wholesale Distribution sector. He leads Deloitte’s National Talent Strategies practice where he oversees the development of all talent management solutions. Nathan works closely with Bersin by Deloitte’s research analysts and has presented at numerous conferences on the topics of talent management and performance management. He is a member of the Society for Industrial-Organizational Psychology (SIOP).

Kerry Brown, SAP evangelist and thought leader and Head of Strategy & Alliances Americas, helps companies achieve organizational competency with SAP to create value while becoming a best-run company. An international speaker on change management, learning, social and collaboration, she interacts with diverse global occupational cultures and industries, including many Fortune customers. Previously Kerry has worked directly for Coca Cola Enterprises, Baker Hughes and CSR.

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