What we’ve learned about customer relationships, retail growth, and improving employee well-being.
Breaking up isn’t hard to do. Consumers will end their relationship with a company due to basic missteps.
Using their data without their knowledge
Unresponsive customer service
Making the same mistake more than twice
Retailers anticipate at least 5% growth in the next year. The top three ways they say they’ll hit their numbers:
Speed to market
Increasing brand recognition
Increasing employee engagement
54% of companies plan to augment or upgrade health and well-being benefits for employees. The most cited emerging solutions are:
More health and well-being–related education and resources
Revamped workspaces, such as standing desks