Digital Customer Loyalty


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customer experience, customer engagement, customer centricity

The Customer-Centric Organization: Boost Experiences And Revenues

5-Mar-2019 | Bertram Schulte

Creating better customer experiences that, in turn, help drive increased revenues with three best practices of customer-centric organizations.

banking, fintech, customer experience

Biting The Hand That Feeds

19-Feb-2019 | Paul Gallagher

Unless traditional banks change how they treat their customers, they're likely to lose out to the growing fintech industry.

WeChat, Recruiting, SuccessFactors, SAP, User Experience, Candidate Experience, China

Recruiting In China With WeChat: Why The Consumer Experience Matters

7-Feb-2019 | Steve Gibbs

Simplify job searches and applications using the platform that end users prefer.

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