Customer Engagement


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A sunrise seen through a clear glass light bulb illustrating promise, creativity, newness.

Opportunity To Reimagine The IT And ITES Industry

21-May-2020 | Mukesh Gupta

Inside every crisis lies seeds of opportunity. What leader will emerge in the IT services industry to grow those seeds?

Retail associate uses predictive analytics to determine inventory mix

Converting Retail Big Data Into Predictive Insights

21-May-2020 | Kurt Ramcharan

Big data analysis can help retailers move forward more confidently with predictive insights delivered quickly and efficiently.

A woman works in her home office

Personalization Is No Longer An Option But A Necessity For The Chemicals Industry

20-May-2020 | Pedro Ahlers

Today's B2B buyer is nothing like yesterday's, so why are your processes still stuck in the past?

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plant sprouts out of fertile ground The Never-Ending Story Of Customer-Centricity
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team of entrepreneurs collaborating B2B Buyer Behavior Is Changing: Making Experience The Top Objective
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Runner crossing the finish line Customer Experience: Outcome-Driven Business Strategy
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