Customer Engagement

Top Stories

CPQ, Configure Price Quote, Integrated Value Chain, Value Chain, supply chain

Configure, Price, And Quote: Supporting An Integrated Value Chain

22-May-2019 | Sourajit Ghosh

Integrating CPQ solutions into your value chain maximizes sales revenue.

customer experience, experience economy, engagement

Intelligent Enterprises Make The Experience Economy Click With Consumers

21-May-2019 | Rudeon Snell

Consumer buying decisions are greatly influenced by the quality of the experience they receive from the brand, not just by the brand’s product or service.

messaging, communications, user experience, brand, business communications, customer engagement, chatbot, AI

A Long-Range View Of Business Messaging

20-May-2019 | William Dudley

We are starting to see the fruits of a new generation of solutions for messaging – especially business messaging.

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