Customer Engagement


Top Stories


CPQ, Configure Price Quote, Integrated Value Chain, Value Chain, supply chain

Configure, Price, And Quote: Supporting An Integrated Value Chain

22-May-2019 | Sourajit Ghosh

Integrating CPQ solutions into your value chain maximizes sales revenue.

customer experience, experience economy, engagement

Intelligent Enterprises Make The Experience Economy Click With Consumers

21-May-2019 | Rudeon Snell

Consumer buying decisions are greatly influenced by the quality of the experience they receive from the brand, not just by the brand’s product or service.

messaging, communications, user experience, brand, business communications, customer engagement, chatbot, AI

A Long-Range View Of Business Messaging

20-May-2019 | William Dudley

We are starting to see the fruits of a new generation of solutions for messaging – especially business messaging.

Latest Stories

Making The Shift From Transactional To Relational Experiences (Part 3)
Learn More

customer care, automotive, aftermarket Automotive Service Leaders: Accelerating Growth In Aftermarket And Customer Care
Learn More

flash feature image Digitalist Flash Briefing: Marketing In The Experience Economy
Learn More

Who’s Minding Your Experience Gap?
Learn More

Customer Success Stories: What They’re All About
Learn More

social selling, blogging, social media, outcomes, metrics Creating Content Is Easier Said Than Done
Learn More

Featured Video Play Icon Marketing Innovation For The Intelligent Enterprise: Storytelling Vs. Just the Facts
Learn More

data management, customer experience, SAPPHIRE NOW The Evolution Of Data Management Offers Stronger Customer Experiences
Learn More

Load more stories
← Older posts
Newer posts →