Customer Engagement

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Hispanic friends shopping in clothing store

SMS: Engaging Consumers Through Richer Communication

13-Jul-2018 | Desmond Chong

We are no longer satisfied by looking at a plain message on our SMS. Even checking Facebook and sending pictures using our favorite messaging clients have already become part of our lifestyle.

Four Ways To Retain Retail Customers In An Omnichannel World

12-Jul-2018 | Matt Wilkinson

To retain your retail customers, you must place them at the center of the omnichannel experience. Here are 4 ways to do that.

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Digitalist Flash Briefing: "Retail State Of The Union: Surviving In A Radically Changing Industry. "

12-Jul-2018 | Bonnie D. Graham

We’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world.   

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