Customer Engagement

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marketing, customer experience, data, analytics

Create Happy Customers: Untangle A Web Of Marketing Tools And Data For Best Use

17-Nov-2017 | Mark de Bruijn

Effective digital marketing starts with a clear data ecosystem. Using this step-by-step plan, you can create a solid foundation for happy customers.

Incentives, rebates, marketing

Incentives And Rebates Still Have A Role In Digital Transformation

17-Nov-2017 | Pamela Dunn

Incentive and rebate programs are not going away, but how they're implemented is changing.

Why It's Taking So Long To Uberize Insurance

16-Nov-2017 | Adam Winfield

Regulatory bulk still has insurers asking customers to post off forms and speak to brokers on the phone to buy or change policies. But that is changing.

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