Customer Engagement

Top Stories

Surviving Amazon And Whole Foods: Focus On The Customer

25-Jul-2017 | Jenn Vande Zande

How can grocery retailers compete with the Amazon-Whole Foods acquisition? By providing an outstanding online and in-store customer experience. Here's how.

airline, consumer, airplane, travel, transportation

Digital Disruption Transforms The Travel Industry – And Airlines Must Respond

24-Jul-2017 | Paul Pessutti

Digital innovations are changing the way the travel industry operates. Will airlines embrace change?

Flash Briefing: Turning Customers Into Promoters

21-Jul-2017 | Peter Johnson

Flash Briefing: User-generated content can help improve a brand’s reputation, social engagement, and overall sales. Here's how.

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