Customer Engagement

Top Stories

A happy couple ride bikes during summer vacation

Why Experience Matters

20-Jun-2019 | Mashhour Bedaiwi

We have the data to manage how people experience our business, minimizing the chances of negative interactions that can harm our brand standing.

a shopper sees a new ad with her mobile device

Instagram Phenomenon In Digital Marketing

6-Jun-2019 | Melissa Burns

Social media has changed the way businesses communicate with customers, and Instagram is the one platform you can't afford to ignore.

healthcare, wearable device, smartwatch, patient monitoring

Current And Future Role Of Wearables In Healthcare

4-Jun-2019 | Melissa Burns

Smartwatches and similar wearable devices are poised to transform how doctors diagnose, monitor, and treat patient diseases.

Latest Stories

Cashier serving customers with digital tablet register in bakery Experience (Not Size) Matters In Today’s Economy
Learn More

Tech Unknown Podcast With Brian Solis: Customer Experience In The Age Of Distraction
Learn More

X, O, experience, operations, intelligent enterprise, experience economy Five Ways “X Data” Fuels The Intelligent Enterprise
Learn More

CPQ, Configure Price Quote, Integrated Value Chain, Value Chain, supply chain Configure, Price, And Quote: Supporting An Integrated Value Chain
Learn More

customer experience, experience economy, engagement Intelligent Enterprises Make The Experience Economy Click With Consumers
Learn More

messaging, communications, user experience, brand, business communications, customer engagement, chatbot, AI A Long-Range View Of Business Messaging
Learn More

banking, financial services, mobile banking, customer support, omnichannel Customer Experience Trends In Banking To Watch For
Learn More

experience economy, customer experience, user experience, XO Winning In The Experience Economy
Learn More

Load more stories
← Older posts