Customer Experience


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Hispanic friends shopping in clothing store

SMS: Engaging Consumers Through Richer Communication

13-Jul-2018 | Desmond Chong

We are no longer satisfied by looking at a plain message on our SMS. Even checking Facebook and sending pictures using our favorite messaging clients have already become part of our lifestyle.

Four Ways To Retain Retail Customers In An Omnichannel World

12-Jul-2018 | Matt Wilkinson

To retain your retail customers, you must place them at the center of the omnichannel experience. Here are 4 ways to do that.

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Digitalist Flash Briefing: "Retail State Of The Union: Surviving In A Radically Changing Industry. "

12-Jul-2018 | Bonnie D. Graham

We’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world.   

Latest Stories | Customer Engagement

consumer products, CPG, manufacturing, supply chain, retail, customer experience Transform Or Be Left Behind: Why CPG Manufacturers Need To C
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emerging economies, international markets. business growth. business expansion Don’t Forget These Audiences When Taking Your Business Glo
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flash feature image Digitalist Flash Briefing: Zappos CEO Shows Exactly Why “D
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Latest Stories | Digital Customer Loyalty

flash feature image Digitalist Flash Briefing: Brands: Are You Growing Your Love
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customer experience, customer service, CX, data, privacy Trust And Understanding: Winning Customer Relationships
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Ask Not What You Can Do For Your Customers, But What Your Cu
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Latest Stories | Omnichannel Transformation

Digital Economy, Digital Automotive, Big Data, Automotive, Smart Cars, Smart Innovations, SAP Leonardo Will Shifting To Services Boost The Automotive Industry?
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consumer products, CPG, manufacturing, supply chain, retail, customer experience Transform Or Be Left Behind: Why CPG Manufacturers Need To C
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GDPR, compliance, risk, privacy, regulations, EU, US, America, banking It’s Not “If,” But When: GDPR And Banking In America
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Latest Stories | Social Selling

flash feature image Digitalist Flash Briefing: Social Commerce Will Change The W
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Ask Not What You Can Do For Your Customers, But What Your Cu
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Digital Strategy Realities, Marketing, And More
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