Customer Experience


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retail, omnichannel, digital strategy, leadership, digital transformation, e-commerce, retail

How To Best Use Data To Reach Your Customer Anywhere

18-May-2018 | Derek Klobucher

The recklessly forecasted retail apocalypse now seems unlikely, according to U.S. Census Bureau data. So the industry is turning to machine learning, which can help retailers deliver a personalized customer experience in-store – or anywhere else people decide to shop.

To Boost Customer Loyalty, Prioritize Corporate-To-Bank Connectivity

16-May-2018 | Carl Snyder

Commercial customers are demanding solutions with the flexibility to connect their ERP systems directly to their banks, but banks are struggling to meet these demands. Here four strategic priorities to help banks achieve best-in-class connectivity with their corporate customers.

manufacturing, digital products, physical products, innovation, growth, internet of things, IoT

Three Reasons Discrete Manufacturers Must Integrate Digital And Physical Products

16-May-2018 | Miranda LaBate

Pairing physical and digital products offers discrete manufacturers new business models and revenue-stream opportunities.

Latest Stories | Customer Engagement

Intelligent Sales Lead To Cash
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customer experience, customer service, CX Vive La CX Revolution! Customer-For-Life Mindset Enhances Cu
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Brands: Are You Growing Your Love Bank With Customers?
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Latest Stories | Digital Customer Loyalty

Brands: Are You Growing Your Love Bank With Customers?
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Yes, It’s Possible: Happier Customers And A Lower Cost-To-
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Cognitive Technologies Help Media Companies Build Consumer L
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Latest Stories | Omnichannel Transformation

Intelligent Sales Lead To Cash
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Brands: Are You Growing Your Love Bank With Customers?
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Customer Experience: Keeping It Real
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Latest Stories | Social Selling

Boost Your Sales With The Cloud
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E-Commerce Alert: How Non-Functional Requirements Impact Use
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Friends outside cafe looking down at smart phone. Social Commerce Will Change The World – Here's How To Get
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