Customer Experience


Top Stories


Disrupters: Devices for the Digital Economy, The Digital Human

15-Nov-2017 | Danielle Beurteaux

Technology that lets us get intimate with our brain’s workings offers new ways to explore our internal and external, sleeping and waking worlds.

marketing, martech, variety, choice

Martech Choices Aren't Plain Vanilla

13-Nov-2017 | Hernan Marino

It’s not easy to redirect and recover if you set your business on the wrong path when implementing a marketing solution.

Five Ways To Boost CX And Provide Superior Customer Service

10-Nov-2017 | Jenn Vande Zande

Here are five top resources to help you create a winning customer experience strategy for your organization.

Latest Stories | Customer Engagement

marketing, customer experience, data, analytics Create Happy Customers: Untangle A Web Of Marketing Tools An
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Incentives, rebates, marketing Incentives And Rebates Still Have A Role In Digital Transfor
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Why It's Taking So Long To Uberize Insurance
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Latest Stories | Digital Customer Loyalty

Incentives, rebates, marketing Incentives And Rebates Still Have A Role In Digital Transfor
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Why It's Taking So Long To Uberize Insurance
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brand loyalty, customer experience, customer relationships, churn Breaking Up Is Hard To Do: Why Consumers End Brand Loyalty A
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Latest Stories | Omnichannel Transformation

Aligning Digital Design And Psychology For A Better Customer
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Incentives, rebates, marketing Incentives And Rebates Still Have A Role In Digital Transfor
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flash feature image Digitalist Flash Briefing: Machine Learning With Heart: How
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Latest Stories | Social Selling

Adapting To The Digital Sales Revolution
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Love In the Digital Age: 20,000 Consumers Dish On The Modern
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E-Mail Marketing: Four Ways For Small Businesses To Leverage
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