Customer Experience


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a shopper sees a new ad with her mobile device

Instagram Phenomenon In Digital Marketing

6-Jun-2019 | Melissa Burns

Social media has changed the way businesses communicate with customers, and Instagram is the one platform you can't afford to ignore.

healthcare, wearable device, smartwatch, patient monitoring

Current And Future Role Of Wearables In Healthcare

4-Jun-2019 | Melissa Burns

Smartwatches and similar wearable devices are poised to transform how doctors diagnose, monitor, and treat patient diseases.

Cashier serving customers with digital tablet register in bakery

Experience (Not Size) Matters In Today's Economy

4-Jun-2019 | Shalini Mitha

The key to accomplishing a superior CX is connecting moments that matter across every touch point. Here's how midsize businesses can do that.

Latest Stories | Customer Engagement

A happy couple ride bikes during summer vacation Why Experience Matters
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Tech Unknown Podcast With Brian Solis: Customer Experience I
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X, O, experience, operations, intelligent enterprise, experience economy Five Ways “X Data” Fuels The Intelligent Enterprise
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Latest Stories | Digital Customer Loyalty

Women shop together online Three Ways Analytics Can Drive Better Customer Experiences
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Tech Unknown Podcast With Brian Solis: Customer Experience I
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customer experience, experience economy, engagement Intelligent Enterprises Make The Experience Economy Click Wi
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Latest Stories | Omnichannel Transformation

A happy couple ride bikes during summer vacation Why Experience Matters
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Tech Unknown Podcast With Brian Solis: Customer Experience I
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CPQ, Configure Price Quote, Integrated Value Chain, Value Chain, supply chain Configure, Price, And Quote: Supporting An Integrated Value
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Latest Stories | Social Selling

customer experience, experience economy, engagement Intelligent Enterprises Make The Experience Economy Click Wi
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Digital Selling: What's In Your Toolbox?
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social selling, blogging, social media, outcomes, metrics Creating Content Is Easier Said Than Done
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