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Flash Briefing: Turning Customers Into Promoters

21-Jul-2017 | Peter Johnson

Flash Briefing: User-generated content can help improve a brand’s reputation, social engagement, and overall sales. Here's how.

Causing Disturbance? Then You’re On The Right Track!

24-Jul-2017 | Ansgar Ruhnau

Optimizing existing structures and building on existing business models is not enough. We need to find new models, think out of the box, and be disruptive.

The Road Of The Future: Top-Down Vision In Digital Transformation

21-Jul-2017 | Dean Afzal

Digital transformation represents a mindset change that must fully align the business around the customer. A top-down view is the catalyst.

Latest Stories | Customer Engagement

Surviving Amazon And Whole Foods: Focus On The Customer
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airline, consumer, airplane, travel, transportation Digital Disruption Transforms The Travel Industry – And Ai
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mobile marketing Mobile Marketing: What It Is And Why It Matters
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Go to Customer Engagement page

Latest Stories | Digital Customer Loyalty

Why $4.6 Trillion Was Left In Abandoned Online Shopping Cart
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How Technology Is Changing Poker Forever
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Tested For You: How Are European Retailers Performing In Onl
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Go to Digital Customer Loyalty page

Latest Stories | Omnichannel Transformation

Surviving Amazon And Whole Foods: Focus On The Customer
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airline, consumer, airplane, travel, transportation Digital Disruption Transforms The Travel Industry – And Ai
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UPS Holiday Rate Hikes: The Impact On Retailer Promotional C
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Go to Omnichannel Transformation page

Latest Stories | Social Selling

Why $4.6 Trillion Was Left In Abandoned Online Shopping Cart
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Using Philosophy To Find Happiness In A Hyperconnected World
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Being Relevant To Sharks And Customers In The Digital Age
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Go to Social Selling page