GDPR: A Way To Utilize Processes As Assets (Part 2)

Cindy Morel

Part 2 of the “GDPR as Catalyst” series

The General Data Protection Regulation (GDPR) requires companies to understand how personal data flows through business processes and applications. While most companies have business process models as part of their enterprise architecture, tracking how personal data flows through processes and applications can provide a clearer picture of whether processes are running as designed. By knowing where and when processing takes place, organizations can truly understand what business processes are using personal data, if those processes include third-party entities, what applications support those processes, and if there are undocumented variant sub-processes.

Holistic, end-to-end transparency into as-is processes helps stimulate data-based continuous process improvement. Understanding variations in how processes are executed can help companies discover inefficiencies, process deviations, or errors that bloat the process, increase cycle times, or impact operational costs. Process transparency can help identify compliance issues and can pinpoint manual process steps that would benefit from digitalization or automation. And it can highlight best practices that should be standardized across business units.

Data-based process discovery, intuitive visual representations, and extensive drill-down capabilities allow new levels of insight so organizations can explore and analyze business process performance and identify opportunities for greater compliance and process optimization.

At SAPPHIRE NOW, SAP Market Influencer Eric Kavanagh sat down with Bastian Nominacher, co-CEO of Celonis, to discuss how companies can leverage greater process transparency to drive compliance, improve overall efficiency, drive digital transformation, and evolve to become an intelligent enterprise. Bastian’s recommendation: “Processes are very much an underutilized asset. Every time a process is executed, you create a digital footprint…the data record of your customer is also the value chain.”

Watch the interview with Celonis

To see the second of the five-part discussion, watch the video.

To learn more about process mining, click here.

Cindy Morel

About Cindy Morel

Cindy Morel is Director, Strategic Ecosystem Marketing for SAP. She is responsible for SAP’s global marketing efforts for SAP Solution Extensions focused on the needs of the CIO and CFO – including process mining, rapid application development, governance, risk and compliance, application security and testing, and the Internet of Things. Cindy has over 25 years of experience with marketing software solutions. Prior to joining SAP, Cindy held marketing roles with BEA, Tibco and BroadVision. She has a Masters in Business Administration from Santa Clara University.