Susan Galer

Susan Galer

About Susan Galer

Susan Galer is the Communications Director, SAP News Services.

The Connectivity Conundrum

4-Jun-2018 | Susan Galer

[drop-letter]For corporate and public sector organizations alike, successful digital transformation depends on connectivity—especially considering the exponential growth in the number of sensors and

shipping, blockchain, logistics

Click Here To Add Blockchain To Your Order

22-Feb-2018 | Susan Galer

[no_syndicate_info][/no_syndicate_info] Ordering a gift online takes seconds, setting in motion a highly complex dance among manufacturer, shipping company, banks, and regulatory authorities to del

Top 2018 Business Trends: Three Questions For Software Developers

19-Feb-2018 | Susan Galer

[no_syndicate_info][/no_syndicate_info] Trend No. 1: Digital becomes the transformational norm. Is your company ready? We’ve been talking about digital transformation for years, but now it’s fin

corporate social responsibility, ethics

How Companies Can Stop Human Trafficking In 2018: Be Vulnerable, Act Now

19-Jan-2018 | Susan Galer

[no_syndicate_info][/no_syndicate_info] As you read this, upwards of 40 million people worldwide are toiling in forced labor, many at companies most of us do business with in some way. Front runner

Retailers Discover Machine Learning Sells More Fashions Customers Love

12-Jan-2018 | Susan Galer

[no_syndicate_info][/no_syndicate_info] Thanks to social media, everyone from middle school children to seasoned clotheshorses can see what celebrities and other opinion leaders are wearing, challe

When Corporate Antibodies Attack Innovation, This Is How Banks Fight Back

1-Dec-2017 | Susan Galer

[no_syndicate_info][/no_syndicate_info] The connection between abundance and technology may have been immortalized in a TED Talk by Peter Diamandis, but that hasn’t stopped the fear-based convers

blockchain, natural disaster, smart contracts, rescue, government aid

Blockchain To The Rescue: We Can Be Much Better At Weathering Natural Disasters

7-Nov-2017 | Susan Galer

As a massive hurricane devastates a city, first responders immediately bring life-saving medical attention, food, water, fuel, and other resources to victims in real-time, hiring suppliers with the be

customer service, AI

Whatever The Question, AI Is The Answer Because Nobody Likes Calling Customer Service

3-Nov-2017 | Susan Galer

“Give us your superstar customer service representative, and we’ll provide an AI application that replicates their behavior, reducing problem resolution time from 10 minutes to one.” This is wha

blockchain, finance, digitalization, digitization

Changing Blockchain Talk To Action: Two Steps The Financial Industry Can Take

26-Oct-2017 | Susan Galer

Blockchain is anything but business as usual for the financial industry. Decision makers at traditional banks and other financial service providers, along with every organization in their orbit, are w

blockchain, technology, strategy, innovation

The Future Of Business With Blockchain Won’t Look Anything Like Yesterday Or Today

23-Oct-2017 | Susan Galer

Staring down the last couple of months of the year seems as good a time as any to take stock of where blockchain technology stands right now, and how the market might unfold in 2018. The first is part