Seung Kyu Yang


Seung Kyu Yang

About Seung Kyu Yang

Seungkyu Yang is a business manager for the Business Transformation Services organization (Korea) at SAP. He has led and delivered practical digital business innovations and transformation projects for a variety of businesses in the high-tech industry. Seungkyu is knowledgeable on creating digital marketing strategies that enable intelligent response to the consumer experience, supporting effective digital commerce, and modeling digital twins for semiconductor manufacturing equipment. He has also developed a methodology for enterprise cloud transformation initiatives.

business partners receive orders

The Digital Customer Experience And The Customer Journey (Part 2): Connecting Experiences

18-Dec-2019 | Seung Kyu Yang

Part 2 of the two-part series "The Digital Customer Experience And The Customer Journey" The digital customer experience is much more than just buying a US$10 t-shirt from Amazon or visiting a stor

Man reviews orders that he received with packages next to him

The Digital Customer Experience And The Customer Journey: How Are They Connected?

11-Dec-2019 | Seung Kyu Yang

Part 1 of the two-part series "The Digital Customer Experience And The Customer Journey" The customer journey and customer experience management, from a digital perspective, are important issues fo