Ruth Whalen

Ruth Whalen

About Ruth Whalen

Ruth Whalen is the Global Head of Software Development for SAP Digital Interconnect at SAP. She is responsible for delivering and supporting messaging services (text messaging, push notifications, emails, and social messaging) for enterprises, such as banks, and between telecommunication carriers. In addition to managing 35 developers globally, she champions diversity and inclusion for her business unit and is a certified career coach. She has been with SAP for 24 years.

Multichannel Engagement In The Experience Economy

14-Oct-2019 | Ruth Whalen

The customer is evolving. Mobile has trained us to expect seamless digital experiences, even as the number of channels continues to grow. The result is that we now expect organizations of all types an