Navneet Johal

Navneet Johal

About Navneet Johal

Navneet Johal the Cloud and Innovation Solution Director for the Higher Education & Research industry business unit at SAP. She is responsible for market definition, go-to-market strategy, demand generation, awareness, knowledge building, and customer engagement while ensuring that the Industry Business Solution team continuously incubates new innovations.

How Retail Can Help Inspire A Revolution In The Student Experience

13-Mar-2018 | Navneet Johal

Customer, customer service, customer experience. This was the center point of my part-time job in retail almost 16 years ago, while I was simultaneously a university student. My employer understood th