Navneet Johal

Navneet Johal

About Navneet Johal

Navneet Johal the Cloud and Innovation Solution Director for the Higher Education & Research industry business unit at SAP. She is responsible for market definition, go-to-market strategy, demand generation, awareness, knowledge building, and customer engagement while ensuring that the Industry Business Solution team continuously incubates new innovations.

student engages with teachers

How Retail Can Help Inspire A Revolution In The Student Experience

13-Mar-2018 | Navneet Johal

Customer, customer service, customer experience. This was the center point of my part-time job in retail almost 16 years ago, while I was simultaneously a university student. My employer understood th