Munish Gupta

Munish Gupta

About Munish Gupta

Munish Gupta is a global digital technology services leader with over 20 years of strategic and operational experience in building and managing high-growth enterprise-cloud applications and digital technology practices at leading Big 4 and global technology consulting firms. In his current role at PwC, Munish has dual responsibility as U.S. leader of PwC's SAP digital customer experience practice and West region SAP-TMT practice leader. Munish has been collaborating with client CXO's in global business transformation programs to deliver significant business value by developing new business models and enabling intelligence-driven customer interactions through implementation of enterprise applications in customer, finance, and supply chain areas.

Business people meeting in office

Accelerating Customer Experience With Conversational AI

24-Feb-2020 | Munish Gupta

The Fourth Industrial Revolution is upon us, bringing technologies such as AI, IoT, and blockchain. More than ever, businesses need to consider how to best leverage these solutions, reimagining the wa