Michael Liss


Michael Liss

About Michael Liss

Michael Liss is Vice President of Services Industries at SAP. He is responsible for managing a team of Industry Value Advisors across all Services Industry Sectors, including Professional Services, Media, Telco, Engineering & Construction, Hospitality, and Transportation and Logistics.

Small group of business colleagues and customers standing in colonnade, holding paper cups, talking, side view

Professional Services Firms Learn To “Listen” To Clients And Employees To Drive Success

10-Oct-2019 | Michael Liss

Competing in a high-growth market is both an exciting opportunity and a source of surprises for midsize professional services firms. After spending years developing a deep bench of the best talent, fi

Marketers of a small business discuss customer experience

Experience Management: Turning Woes Into Wins For Professional Services Firms

3-Oct-2019 | Michael Liss

Midsize professional services firms are beginning to realize that organic growth through word of mouth is no longer enough to build and protect their client base. Thanks to rising commoditization, ava

talent supply chain, cash-flow management, small and midsize

Cash-Flow Management: The Critical Success Factor For Small And Midsize Professional Services Firms

6-Dec-2016 | Michael Liss

Part 3 of the “Digitally Transforming Industries” series Facing an intensely competitive landscape of evolving client expectations, small and midsize companies in the professional services in

Contingent Workforce Leads To New Business Models

4-May-2016 | Michael Liss

Eden McCallum has taken a different approach to management consulting. The company draws on a dynamic, international pool of expert consultants to serve its clients around the globe. Its consultan