Jens Obermann

Jens Obermann

About Jens Obermann

As a senior project consultant for HR, Jens feels at home with global project management of large-scale transformation projects. Besides this engagement, he is also a seasoned Design Thinking coach and is facilitating workshops on a regular basis. A focus on customer experience and thinking activities through from a customer point of view is front and center in both activities.

HR Customer Experience: Setting The Scene For Success

28-Jan-2019 | Jens Obermann

The customer experience (CX) is a trending topic in today's business sphere. Consultants are turning to concepts and tools like design thinking, agile, and lean, and traditional companies are adopti