Dr. Gerd Ehrhardt


Dr. Gerd Ehrhardt

About Dr. Gerd Ehrhardt

Dr. Gerd Ehrhardt has a proven record of multiyear and multilevel experience in innovation and change management. He has spent most of his career in an international environment within the software industry. Gerd has lived and worked in many countries on three continents, these include Germany, France, the USA, Singapore, and Jordan. He works at SAP Globalization Services, is an inspired blogger, guest lecturer and World Economic Forum Agenda contributor. Please follow him on Twitter and LinkedIn

Customer Experience, CX, LeveragingNetworks, Patent Management, Intelligent Technologies

Focus On Customer Experience – Your Customers Will Thank You

4-Dec-2018 | Dr. Gerd Ehrhardt

More than ever, business today revolves around consumers rather than companies, and it is the consumers who dictate business outcomes. According to a recent Walker study, by 2020 customer experience