Bernard Chung

Bernard Chung

About Bernard Chung

Bernard Chung is Head of Audience Marketing for Marketing Line of Business at SAP Hybris.

customer experience, customer service, CX, data, privacy

Trust And Understanding: Winning Customer Relationships

8-Jun-2018 | Bernard Chung

[no_syndicate_info][/no_syndicate_info] The digital age has created a lifestyle only a few could have imagined even a decade ago. Just look at how the dating scene has changed. Starting a relations

Brands: Are You Growing Your Love Bank With Customers?

24-May-2018 | Bernard Chung

[no_syndicate_info][/no_syndicate_info] It seems like we’ve been living in the digital age for a long time now. In fact, it’s hard to remember a time when we weren’t on social media or using