Akhilesh Mahto


Akhilesh Mahto

About Akhilesh Mahto

Akhilesh Mahto is a technology enthusiast and is optimistic about emerging technologies. As a Solution Advisor for SAP, he loves to put technology in use to help solve business challenges. He is a firm believer that technology is a key enabler in providing better service and consumer experience.

customer experience

Experience Matters: Make It Relational! (Part 2)

17-Apr-2019 | Akhilesh Mahto

In the first part of this article series, we looked at some key characteristics of transactional and relational experiences. We also examined how companies are striving to give their customers a bette

AI And Emotions: How Far Can We Take This Connection?

28-Jan-2019 | Akhilesh Mahto

A spy movie with its paraphernalia of cool gadgets and technologies has always enticed audiences. In these movies, we have seen the use of a polygraph to detect if somebody is being truthful or not. N