The CPaaS Revolution: What You Need To Know

Communications-platform-as-a-service will open up more opportunities for companies to connect with customers on their preferred channel and timeline.

Getting Ahead Of A Crisis: How To Improve Organizational Continuity, Resiliency, And Well-Being

Two firefighters putting out fire in fire simulation training facility When things go wrong, people need real-time, two-way channels – ultimately the same expectations that they’d have in any other aspect of modern life.