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Live Expert Chat Services: Strengthening Enterprise Application Support With A Rising Commerce Trend

9-May-2017 | Andreas Heckmann | UX

Customers prefer chat-based support for very good reasons.

3 Millennial Expectations Every E-Commerce Business Needs To Address

21-Apr-2017 | Tracy Vides | UX

The online shopping landscape is incredibly crowded; here's how to differentiate your brand to meet millennials where they hang out.

eCommerce shopping experience

One Step Ahead: How Smaller E-Commerce Stores Can Compete With The Big Boys

9-Feb-2017 | Andre Smith | UX

Streamlining customer experiences and providing consistently positive engagement are the two ways smaller retailers can be a step more competitive.

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