social media

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customer experience, helpdesk, call center

How To Bring Your Customer Service Into The Digital Era

4-Aug-2017 | Mark de Bruijn | social media

The Internet and social media create more opportunities for customer complaints, but also for lifting customer service onto a higher plane.

Social Media For Small Business: 6 Tips

3-Aug-2017 | Ashley Ford | social media

Social media is a critical tool for small businesses, but you need to use it effectively. These 6 tips will help you engage customers and build your business.

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Digitalist Flash Briefing: Using Social Media to Streamline Customer Interactions

1-Aug-2017 | Peter Johnson | social media

Digitalist Flash Briefing: Check out how one company uses digital tools to engage their audience online.

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