Top Stories

Big Data: Making It Big For E-Commerce Retailers

28-Apr-2017 | Granner Smith | personalization

Big Data has emerged as a key ingredient in e-commerce success, enabling retailers to achieve their goals more quickly and efficiently.

consumer products

Personalization, Artificial Intelligence (AI), And The New Consumer Products Industry

26-Apr-2017 | Don Gordon | personalization

AI enables companies to deliver tailor-made products and follow-on services that result in the just-for-me outcomes that today’s consumers are looking for.

How To Solve Your Customers’ Problems—The First Time

25-Apr-2017 | Anil Gupta | personalization

To solve their customer’s problems the first time, companies must deliver help and support consistently and effectively across every channel—and on demand.

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