Top Stories

  • Managing Returns: 3 Tips To Boost The Bottom Line
    Managing Returns: 3 Tips To Boost The Bottom Line by Kai Goerlich
    Published on June 16, 2015
    Managing returns: How improving the inventory process can optimize use of resources and improve competitiveness of retailers, wholesalers, and CP companies.
  • McDonald’s Simplifies: A Lesson In Customer Satisfaction
    McDonald’s Simplifies: A Lesson In Customer Satisfaction by Danielle Beurteaux
    Published on April 17, 2015
    Customers spoke, and McDonald's listened: Some restaurants will start serving all-day breakfast. Could your business learn from this example?

Recent Stories

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New Tech Poised To Boost Online Sales

New Tech Poised To Boost Online Sales

Experts predict that online sales will increase 20% this year. These emerging technologies are poised to help businesses tap into those profits.
omnichannel strategies

Omnichannel – Driving Sales Across All Channels

Because consumers’ shopping behavior is so varied, omnichannel is currently the top priority for consumer goods manufacturers and retailers.
3 Ways Retailers Are Redefining Personalization

3 Ways Retailers Are Redefining Personalization

Not so long ago, stores didn’t have a clue what people were buying online. But, that's all starting to change as personalization emerges.
Omnichannel: Add Dimension To Your Contact Center

Omnichannel: Add Dimension To Your Contact Center

Creating an omnichannel contact center experience can give consumers a single view of a brand across physical and online channels.