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CEO Priorities And Challenges In The Digital World

16-Apr-2018 | Dr. Chakib Bouhdary | Human Machine Interaction Premium

To move quickly, companies need to be clear on what they want to achieve through digital transformation, and understand the possible roadblocks. Here are some of the top challenges they face, and how to overcome them.

human brains considering self-innovation

Why Our View Of Being Human In A Digital World Must Change

16-Apr-2018 | Paul Kurchina | Human Machine Interaction Premium

How did we go from daydreaming about the impossible possibilities of technology to fearing its vast potential? The reason is quite simple: we’re letting technology reshape us, instead of commanding how it can further perfect our lives.

chatbot, customer service, SMB, small business, midsize business, CSR

Chatbots: Redefining Customer Service For Growing Companies

12-Apr-2018 | Chandran Saravana | Human Machine Interaction Premium

By combining machine learning with the recent slew of chatbots, even small and midsize service organizations can improve interactions for both the customer and the customer service rep.

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