#FoCEC


Top Stories


Omnichannel Holiday Retail: Delighting Consumers And Driving Strategy

8-Dec-2017 | Stephanie Haukingham | #FoCEC

E-commerce is becoming king of the holiday retail season, and omnichannel is the best way to deliver the experiences that customers demand.

AI And Machine Learning In Sales: Everything You Need To Know For The Future

6-Dec-2017 | Swati Sinha | #FoCEC

AI and machine learning are transforming sales and marketing. Here is everything you need to know to stay competitive.

Artificial intelligence, machine learning, customer service, automation, chatbot

Automate Customer Service In Three Steps With AI And Machine Learning

1-Dec-2017 | Lisa James | #FoCEC

Artificial intelligence and machine learning can provide intelligent, personalized customer service automation in three steps.

Latest Stories

Connected E-Fashion: The Paradox Of A Commercial Success
Learn More

Digital Transformation: Six Companies Leading The Way
Learn More

Change Management: Overcoming The Challenges Of Implementing An Omnichannel Strategy
Learn More

Fashion E-Commerce: Three Faux Pas Not To Repeat In 2018
Learn More

Step 1 Of The E-Commerce Journey: Customer-Centered Design
Learn More

Create Happy Customers: Untangle A Web Of Marketing Tools And Data For Best Use
Learn More

Five Ways To Boost CX And Provide Superior Customer Service
Learn More

Brand Behaviors That Bother Consumers Most
Learn More

Load more stories
← Older posts