Top Stories

customer experience, customer service, CX, data, privacy

Trust And Understanding: Winning Customer Relationships

8-Jun-2018 | Bernard Chung | #FoCEC

Brands are winning customer relationships through trust, love, and understanding – which means using data wisely, and offering an outstanding CX.

The Human Element: Employees Offer The Best Boost For Brands

1-Jun-2018 | Mark de Bruijn | #FoCEC

As the heart and soul of your organization, employees can have an enormous positive impact on the customer experience and brand perception. Here’s how.

sustainability, purpose, smart supply chain

How Purpose-Driven Tech Will Oil The Wheels Of The Circular Economy

28-May-2018 | Joseph Ballard | #FoCEC

We have one world. Utilizing smart supply chains and purpose-driven tech, the circular economy will help save tomorrow, today.

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