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Omnichannel Holiday Retail: Delighting Consumers And Driving Strategy

8-Dec-2017 | Stephanie Haukingham | #FoCEC

E-commerce is becoming king of the holiday retail season, and omnichannel is the best way to deliver the experiences that customers demand.

AI And Machine Learning In Sales: Everything You Need To Know For The Future

6-Dec-2017 | Swati Sinha | #FoCEC

AI and machine learning are transforming sales and marketing. Here is everything you need to know to stay competitive.

Artificial intelligence, machine learning, customer service, automation, chatbot

Automate Customer Service In Three Steps With AI And Machine Learning

1-Dec-2017 | Lisa James | #FoCEC

Artificial intelligence and machine learning can provide intelligent, personalized customer service automation in three steps.

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