digital customer experience


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e-commerce, authentication, login, retail

The End Of Email Login Is Nigh (Possibly)

18-Jan-2018 | Branwell Moffat | digital customer experience

How we use technology has fundamentally changed, but how we log into a website hasn't. It's time to rethink the best way of identifying an e-commerce user.

Innovate Your Business Model With Conversational AI: Part 3

17-Jan-2018 | Ivo van Barneveld | digital customer experience

Here's how chatbots and conversational AI can improve your business's customer experience and boost the bottom line.

Innovate Your Business Model With Conversational AI: Part 2

10-Jan-2018 | Ivo van Barneveld | digital customer experience

Here's how conversational AI can boost customer engagement to innovate and transform your business model.

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