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Secure The Market Leadership Position: Create The Direct Consumer Experience

24-May-2017 | Jim Cook | digital customer experience

By learning who their customers are, brands can accelerate time-to-market with products that consumers want, then set themselves apart with consumer experience.

Brick-And-Mortar Closings: Mobile Marketing’s Opportunity To Fuel Retail’s Future

16-May-2017 | Julie Bernard | digital customer experience

As consumer habits shift, here's how mobile technology is driving transformation for both in-store and online retail.

Physical Stores Still Relevant Despite Rise in E-Commerce

10-May-2017 | Chong Mock Seng | digital customer experience

Innovative technologies are already giving us a view of what retail stores must do to survive the e-commerce era.

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