digital customer experience


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What Clickbait Can Teach Marketers About Knowing The Customer

10-Aug-2017 | Dean Afzal | digital customer experience

The clues to framing a more agile and customer-focused business lie in the most surprising places.

Pervasive Customer Insights: A Key Retail Priority

8-Aug-2017 | Chong Mock Seng | digital customer experience

Faced with major forces driving unprecedented change, retailers need to find new routes to differentiation.

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Digitalist Flash Briefing: Customer Experiences Must Be OmniChannel, OmniNow, And OmniWow

3-Aug-2017 | Peter Johnson | digital customer experience

Digitalist Flash Briefing: why it is critical for companies to build omnipresent customer experiences both online and offline.

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