digital consumers

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omnichannel, retail

Create Customer-Driven Supply Networks To Enable Innovative Propositions

13-Sep-2017 | Chong Mock Seng | digital consumers

As omnichannel retail becomes the customer expectation, retailers must be able to maintain the balance between service levels and inventory supply.

How To Meet The Offbeat Needs Of The Modern-Day Traveler

26-Aug-2016 | John Fisher | digital consumers

Today's connected traveler expects a cohesive journey that allows them to stay connected and enjoy seamless digital interactions with their travel provider.

5 Critical Reasons To Invest In Online Communities

21-Jul-2016 | Malin Liden | digital consumers

Valuable conversation is just one of the benefits of a strong community. Here are five key reasons for investing in an online community.

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