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It's A Small World After All: Disney Revamps Online And In-Store Retail To Boost CX

20-Oct-2017 | Amy Hatch | digital commerce

Its no longer enough to offer unique experiences only in person. No amount of magic can transform a bottom line that doesn’t recognize the power of digital.

Artificial Intelligence And Machine Learning Don’t Have To Be Creepy

19-Oct-2017 | Tim Clark | digital commerce

AI and machine learning don’t have to be creepy. What businesses do with their data, and how mutual value and trust are created with customers, are what matter.

B2B Manufacturing: Fueled By Omnichannel

12-Oct-2017 | Dietmar Bohn | digital commerce

The future of B2B sales in industrial manufacturing industries is driven by simplification. B2B must learn omnichannel to survive in the digital age.

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