Digital Business


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4 Ways Professional Services Companies Can Outsmart The Competition

5-Jun-2018 | Thierry Morin | Digital Business

What strategic priorities should professional services companies pursue to differentiate and gain a competitive edge? Here are four strategies.

Digital Transformation: A Misused And Misunderstood Term?

5-Jun-2018 | Steve Letford | Digital Business

Digital transformation does not begin by changing a toolset, but by changing a mindset. That means adopting the perspective of your customers and employees.

Could Machine Learning Be The End Of BPO As We Know It?

30-May-2018 | Dan Weller | Digital Business

Machine learning is causing some companies to rethink their sourcing rationales. Here's how it could remake the business process outsourcing (BPO) industry.

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