customer relationships

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Digital Economy, Mill and Mining, Metails, Paper, Innovations, Industries, SAP Leonardo

Metals Industry Braces For A Technological Disruption

8-Feb-2018 | Stefan Koch | customer relationships

Leading metals companies are quickly embracing digital technology to drive customer relationships, business process efficiency, product innovation, sustainability, and growth.

Your Customers Are Talking. Are You Listening?

5-Jan-2018 | Russell McLean | customer relationships

In a digital-first world, consumer products companies must have more than great products – consumers want an overall brand experience.

conversational AI, artificial intelligence, AI

Innovate Your Business Model With Conversational AI: Part 1

3-Jan-2018 | Ivo van Barneveld | customer relationships

As the GUI reaches its limits, conversational AI (in the model of Siri, Alexa, and Google Assistant) will be the next paradigm in human-computer interaction.

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