customer insights

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Top 10 Trends For Analytics In 2018

3-Jan-2018 | Nic Smith | customer insights

From natural language to insight-as-a-service, here are 10 trends we expect to see in the area of data analytics in 2018.

Pervasive Customer Insights: A Key Retail Priority

8-Aug-2017 | Chong Mock Seng | customer insights

Faced with major forces driving unprecedented change, retailers need to find new routes to differentiation.

Effective Personalization Means Lots Of Good Data

12-Jul-2017 | Branwell Moffat | customer insights

How do we get personalization right, making sure that the content is actually what your customer wants to see? It all starts with data, and lots of it.

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