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retail, AI, artificial intelligence, customer engagement, innovation

Retail Tomorrow: How Today’s Technology Is Shaping Retail’s Future

3-Jan-2018 | Stephen Sparrow | customer analytics

Adding value to the customer experience is the name of the game in retail, and the latest technology enables that to happen.

How CRM Software Can Save Time And Money

15-Nov-2017 | Kevin Gardner | customer analytics

Here's how customer relationship management software simplifies and automates processes, enabling you to concentrate on the core functions of your business.

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Digitalist Flash Briefing: Machine Learning With Heart: How Sentiment Analysis Can Help Your Customers

15-Nov-2017 | Bonnie D. Graham | customer analytics

An innovative technology that seems anything but warm and fuzzy is actually showing some heart when it comes to the customer experience.

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