Customer Analytics


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For Mobile Network Operators, Simplification Is Everything

11-May-2018 | Virginie Debris | Customer Analytics

Mobile network operators can unlock and monetize consumer insights and market intelligence with the power of simplification.

CRM In Today’s Ecosystem: What CIOs Need To Know

21-Mar-2018 | Riaz Faride | Customer Analytics

CRM helps businesses look at their markets through different lenses. This allows them to offer their products that serve the “purpose” of their respective customer base: the task the customers are trying to accomplish or a problem or issue they want to resolve.

The Genius Blind Spot: How To Help Your Company Know What It Doesn’t

16-Mar-2018 | Dean Afzal | Customer Analytics

For an organization to consistently generate revenue, it must be able to understand its market from all sides. Analysis of customer activity and feedback will be instrumental in helping businesses pour light on its two major blind spots.

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