customer analytics


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How CRM Software Can Save Time And Money

15-Nov-2017 | Kevin Gardner | customer analytics

Here's how customer relationship management software simplifies and automates processes, enabling you to concentrate on the core functions of your business.

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Digitalist Flash Briefing: Machine Learning With Heart: How Sentiment Analysis Can Help Your Customers

15-Nov-2017 | Bonnie D. Graham | customer analytics

An innovative technology that seems anything but warm and fuzzy is actually showing some heart when it comes to the customer experience.

sentiment analysis, machine learning, artificial intelligence, data mining

Machine Learning With Heart: How Sentiment Analysis Can Help Your Customers

18-Oct-2017 | Lance Hughes | customer analytics

Sentiment analysis derives meaning and tone from what people are writing about your business.

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