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How Buenos Aires Can Fix Potholes In Hours

4-May-2018 | Nick Quin | CRM

The transformation undertaken by Buenos Aires is an excellent example of a city successfully implementing smart city initiatives. Such initiatives will only become more important as our world embraces Industry 4.0. Subsequently, this transformation of the maintenance process in Buenos Aires is worthy of study.

Writing A New Story: CRM And Customer Service

30-Mar-2018 | Lisa James | CRM

At the heart of the new CRM and customer service story is a need to deliver on your brand promise and create, build, and sustain long-term relationships with your customers.

CRM In Today’s Ecosystem: What CIOs Need To Know

21-Mar-2018 | Riaz Faride | CRM

CRM helps businesses look at their markets through different lenses. This allows them to offer their products that serve the “purpose” of their respective customer base: the task the customers are trying to accomplish or a problem or issue they want to resolve.

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