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How Connectivity Can Ease Parking Pain

28-Jun-2017 | Barbara FlĂĽgge | constituent experience

Here's how innovative cities can tap the power of connectivity and advanced technology to solve space management challenges such as parking congestion.

Transform Citizen Engagement For A Digital Age

15-Jun-2017 | Kathleen O'Brien | constituent experience

Greater access to streamlined, efficient government services online increases customer satisfaction and boosts engagement. Here are three strategies.

Customer Engagement For The Public Sector: Keep It Simple

14-Jun-2017 | Kathleen O'Brien | constituent experience

As digital disruption drives government agencies to offer more online and on-demand services, a citizen-centered approach increases engagement.

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