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Predictive analytics, machine learning, governments, customer service, customer experience, citizen services, social issues

Overcoming Big Data Challenges With Real-Time Computing

21-Jun-2018 | Ryan van Leent | Constituent Experience

Public sector organizations are unlocking long-hidden, valuable data to gain critical insights that improve citizens' lives.

How Future Cities Can Engage Citizens

20-Jun-2018 | Nick Quin | Constituent Experience

By ensuring equal access to information, legislation, and innovation, we can effectively engage citizens in building a better future.

Predictive analytics, machine learning, governments, customer service, customer experience, citizen services

Improving Customer Empathy With Machine Learning

13-Jun-2018 | Ryan van Leent | Constituent Experience

Austrailia tax office uses machine learning to better understand each taxpayer's circumstances and provide personalized solutions that increase revenue.

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