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Leverage The Internet Of Things To Deliver New Customer Experiences

21-Mar-2018 | Joerg Koesters | commerce strategy

Today's businesses are under increasing pressure to deliver an exceptional customer experience. Here's how you can leverage the Internet of Things to offer your customers a seamless, real-time, personalized experience.

Take Back Your Customers With IoT Initiatives

19-Mar-2018 | Joerg Koesters | commerce strategy

The simplest explanation of the future of retail is that IoT will become a critical enabler of the shopping experience. Here's what does connected customers expect, and what they can provide to the industry.

How To Build Better Customer Loyalty With Authenticity

16-Mar-2018 | Derek Klobucher | commerce strategy

Retail loyalty programs can be great for fostering repeat business, but success depends on aligning the benefits of both your brand and your customers. And your message must be authentic, so it will resonate on social channels, where most shoppers make up their minds.

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