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Digitalist Flash Briefing: How AI And Bots Are Shaping The Banking Experience

6-Dec-2017 | Bonnie D. Graham | chatbots

India’s most valuable bank is placing its bets on humanoids and chat bots to elevate their customer experience to a new level with a little sci-fi mixed in.

Artificial intelligence, machine learning, customer service, automation, chatbot

Automate Customer Service In Three Steps With AI And Machine Learning

1-Dec-2017 | Lisa James | chatbots

Artificial intelligence and machine learning can provide intelligent, personalized customer service automation in three steps.

What Every CIO Needs To Get Started In Conversational UI Design

30-Nov-2017 | Ivo van Barneveld | chatbots

Want to learn and start designing your first conversational UI? Here are a few paradigms to keep in mind.

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