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Digitalist Flash Briefing: How AI And Bots Are Shaping The Banking Experience

6-Dec-2017 | Bonnie D. Graham | chat bots

India’s most valuable bank is placing its bets on humanoids and chat bots to elevate their customer experience to a new level with a little sci-fi mixed in.

Artificial intelligence, machine learning, customer service, automation, chatbot

Automate Customer Service In Three Steps With AI And Machine Learning

1-Dec-2017 | Lisa James | chat bots

Artificial intelligence and machine learning can provide intelligent, personalized customer service automation in three steps.

artificial intelligence, AI, retail, retail analytics, digital retail, analytics, advanced analytics, digital transformation

Artificial Intelligence In The Retail Industry

28-Nov-2017 | Shaily Kumar | chat bots

Retailers are applying AI іn nеw wауѕ across the entire рrоduсt аnd service cycle – from assembly tо роѕt-ѕаlе сuѕtоmеr service іntеrасtіоnѕ.

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