Top Stories

Artificial intelligence, machine learning, customer service, automation, chatbot

Automate Customer Service In Three Steps With AI And Machine Learning

1-Dec-2017 | Lisa James | automation

Artificial intelligence and machine learning can provide intelligent, personalized customer service automation in three steps.

design thinking, digital design, innovation, ideation, mining

Why Four Weeks Of Design Thinking Offers Better Digital Transformation

28-Nov-2017 | Derek Klobucher | automation

Design thinking can help prototype and implement successful solutions in a surprisingly short time frame.

workflows, small business, midsize business, processes, decision making

Reducing Costs Through Process-Driven Workflows

21-Nov-2017 | Aaron Solomon | automation

Small businesses can reduce costs, eliminate waste, and improve operations by modernizing operational processes.

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